Support

Email lumeradio.support@gmail.com. Telling us the station name and your device model gets you a useful answer considerably faster.

A station won't play
Stations go offline without warning; the catalog is community-maintained and a stream that worked yesterday may be gone today. Lume Radio retries three times, then tells you which station is unavailable and offers the next best one in the same country or genre. If a station fails repeatedly it is demoted so you stop running into it. If everything fails, check whether your connection is behind a proxy or VPN that blocks audio streams.
Playback stops when I lock my phone
Playback is designed to continue in the background with lock screen controls. On Android, if it stops, check that battery optimisation is not restricting Lume Radio in your system settings — aggressive power saving on some devices kills background audio.
Playback pauses and doesn't come back
Lume Radio pauses on interruptions such as a call or another app taking audio, and does not duck the volume. A live stream keeps advancing while it plays quietly, so you would rejoin mid-sentence. After an interruption, press play again.
A station is missing, or its details are wrong
Station data comes from the radio-browser.info community database, which anyone can correct. Adding or fixing a station there means it appears in Lume Radio — and in every other app using the same database — on the next catalog refresh.
Can I record or download a station?
No. Lume Radio streams live audio only. There is no recording, download, or timeshift, and there will not be.
Is there an iPhone version?
Yes. Lume Radio is on the App Store as well as Google Play. It is the same app on both, it is free, and neither version asks you to create an account.

Report a station for removal

Lume Radio streams audio directly from each broadcaster and does not host, record, or store any audio. If you are a rights holder and want a station removed from the app, email lumeradio.support@gmail.com with the station name and the basis of your request. We honour removal requests within 48 hours.